Products

QuickTicket

Key features and requirements for QuickTicket version 2.5

About us

Our goal is to offer free high quality software packages.

System
Application language: PHP 5 (or next)
Database supported: MySQL, SQL Server, PostgreSQL, Oracle, SQLite, FireBird or DB2
Mail using default php function or smtp server

Security and user settings
Secure registration via e-mail
Secure registration with image code checking (GD library)
E-mail privacy protection
Photo/Avatar supported

Interface
Complete customisation with css templates
Multiple language support (v.1 contains english, dutch and french)
Can add your website as Home menu
Managnement of the status and e-mail notifications
Display tickets on agenda (i.e. request date or whised delivery date)

Tickets and replies
Support attached documents
Support wished date and e-mail notification
Support BBcode
Fully configurable follow-up status and notification
Allow ticket dispatching to staff members
Powerful search utility

Sections
Unlimited publication sections (Knowledge base articles)
Unlimited private ticket sections
Unlimited public ticket sections

Requirements

Web host supporting PHP
• 5.0 or next

Database server:
• MySQL 4.1 or above
• SQL Server 2000 or above
• SQL Express 2000 or above
• PostgreSQL 7.x or above
• Oracle 9i or sup.
• Oracle Express 9i or sup.
• Firebird 2.0 or above
• SQLite 3.0 or above
• IBM DB2

Any ftp client to upload the application files and to set the permissions